Privacy Policy

Last updated: May 8, 2026

MommySense is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website or purchase our products.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect and process the following types of personal data:

a. Personal Identification Information

Name
Email address
Phone number
Billing and shipping address

b. Order & Transaction Information

Products purchased
Payment details (processed securely via third-party providers)
Order history

c. Technical & Usage Data

IP address
Browser type and version
Device information
Pages visited and browsing behavior

d. Communication Data

Messages or enquiries sent to our support team
Feedback, reviews, or survey responses

2. How We Use Your Information

We use your personal data to:

Process and deliver your orders
Communicate order updates and confirmations
Provide customer support
Improve our website, products, and user experience
Send relevant updates, offers, or educational content (only if you opt in)
Detect and prevent fraud or misuse

We only use your data where we have a lawful basis, such as fulfilling a contract, complying with legal obligations, or your consent.

3. Sharing Your Information

We do not sell or rent your personal data.

However, we may share your information with trusted third parties where necessary:

Payment processors (to securely complete transactions)
Shipping and logistics partners (to deliver your order)
Service providers (for website hosting, analytics, and communication tools)
Legal or regulatory authorities (if required by law)

All third parties are required to handle your data securely and in accordance with applicable privacy laws.

4. Data Security

We take appropriate technical and organisational measures to protect your personal data from:

Unauthorised access
Loss or misuse
Alteration or disclosure

Your payment information is processed through secure, encrypted payment gateways, and we do not store full payment details on our servers.

5. Data Retention

We retain your personal data only for as long as necessary to:

Fulfil your orders
Comply with legal, tax, and regulatory obligations
Resolve disputes or enforce agreements

Once no longer required, your data is securely deleted or anonymised.

6. Your Rights (UK GDPR)

Under applicable data protection laws, you have the right to:

Access the personal data we hold about you
Correct inaccurate or incomplete data
Request deletion of your data (“right to be forgotten”)
Restrict or object to processing
Withdraw consent at any time (for marketing communications)
Request data portability

To exercise any of these rights, please contact us using the details below.

7. Cookies & Tracking Technologies

Our website uses cookies to enhance your browsing experience.

Cookies help us:

Understand website usage
Improve functionality and performance
Provide relevant content and offers

You can manage or disable cookies through your browser settings.

8. Marketing Communications

If you choose to subscribe, we may send you:

Product updates
Fertility and pregnancy-related content
Offers and promotions

You can unsubscribe at any time by clicking the link in our emails or contacting us directly.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing your information.

10. Children’s Privacy

Our products and services are intended for individuals aged 18 and above. We do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices.

Any updates will be posted on this page with the revised “Last updated” date.

12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Email: info@mommysense.com

Phone: +44 67786 9098